From messaging and emails to video calls and voicemails, there are so many ways to connect with coworkers. This presentation will explore how these different modes of communication apply to the workplace and how different generations prefer to communicate. We will examine how this affects knowledge transfer within organizations and learn strategies to connect and be heard with colleagues.
Learning Objectives:
Describe the relationship and cycle between data, information, and knowledge.
Identify generational theory and documented communication styles of the various generations.
Explain strategies to communicate in the workplace across generations.
