Who Am I Talking To? Or Should It Be With?

Regardless of our role in our respective organizations, we want to be heard and respected for our input and what we can bring to the team. How well do we remember that others want the same thing when we are in a conversation with them? Are we considering their needs and desires? How can we craft our approach for mutual success? Aside from differing cultures, there are currently five generations we need to consider when communicating with others: the Silents, the Baby Boomers, Gen X, Gen Y, and Gen Z. This session will review the basic "communication input" needs of these different generations and how you might adapt your technique to achieve a win-win scenario. You will see how you can visualize, articulate, and execute a communication plan to better meet your objectives while being more effectively heard in return.